About BC Research Services
Research Services provides consultation, training, and tutorials to support computing and research at Boston College. The Research Services staff has expertise in statistics, statistical software, qualitative research, surveys, GIS, scientific computation, data analysis, computational mathematics, and visualization. We also provide assistance with coding, databases, Web technologies, and administration and consultation for research oriented computing hardware based within the departments and institutes.
Announcements
Advance Notice for Service Downtime
On July 25 (Saturday) the Boston College Network and Infrastructure teams will be replacing switches in the Data Center where the Andromeda Cluster resides. On and after this date you will not be able to login to the Andromeda until the repairs are completed. This will affect the logins only, jobs running prior to July 24 at 8 pm will continue to run. Our goal is to resume the login service to Andromeda on the morning of July 27 (Monday).
Andromeda Software Support Help Sessions
Research Services is available for assistance with Andromeda. We have walk-in office hours for software support.
Time:
Monday (Online): 13:00-14:00
Thursday (Hybrid): 13:30-15:00
Location:
Online Meeting (Monday and Thursday): https://meet.google.com/qvh-kojm-vuv
In-person Support (Thursday): O’Neill Library 528 (ITS Conference Room)
HPC Services Overview
Andromeda is in a healthy state.
Recent Update (Released on July 6)
We have returned Andromeda to back to its standard configuration. It was placed in a power saving configuration on July 2 at the request of BC facilities as part of a region wide effort to relieve the grid during the heat wave late last week.
The old cluster (“Andromeda 1”) has been permanently offline since 09/15/2025.
If you have any questions or require assistance, please reach out to us via Research Help.